Contact Center
Contact CompareHostedVoIP.com to Save Money on the Contact Center System Your Business Needs
Contact Center Business Comparison Top Business VoIP Providers in 2021
| Provider (use logo) | HQ Location | # of Employees | CRM Integrations | Notable Clients | Top Customer Verticals | Gartner Magic Quadrant | Revews | Pricing |
|---|---|---|---|---|---|---|---|---|
 | San Francisco, CA | 600 | Salesforce, Microsoft Dynamics, NetSuite, Oracle, ServiceNow, Velocify, Zendesk | IBM, Opentable, Peloton | Legal, Retail, Technology | Leaders |  | GET PRICING |
 | Daly City, CA | 5,000 | Salesforce, Hubspot, Microsoft Dynamics, ServiceNow, SAP, Oracle, Zendesk | OEX, Quicken, Westpac | Financial Services, Healthcare, Manufacturing | Leaders |  | GET PRICING |
 | Salt Lake City, UT | 8,000 | Salesforce, Bullhorn, MSFT Dynamics, ServiceNow, Okta | Empire Today, LinkedIn, Valvoline | Financial Services, Government, Utilities | Leaders | | GET PRICING |
 | San Ramon, CA | 800 | Salesforce, Microsoft Dynamics, NetSuite, Oracle, ServiceNow, Velocify, Zendesk | Aflac, Aviva, McKesson, Siemens | Financial Services, Healthcare, Retail | Challengers | | GET PRICING |
 | Belmont, CA | 4,000 | Salesforce, Hubspot, Microsoft Dynamics, ServiceNow, Netsuite, Zoho, Zendesk | Chili's, Golden State Warriors, Hyatt | Financial Services, Healthcare, Retail, SLED | Not Ranked |  | GET PRICING |
 | Ottawa, Canada | 4,000 | Salesforce, ACT!, Microsoft Dynamics, NetSuite, Zendesk | Cape Medical Supply, NJ Shares, Orion Township | Healthcare, Hospitality, Manufacturing | Not Ranked | | GET PRICING |
 | San Francisco, CA | 650 | Salesforce, Clio, Front, HubSpot, Kustomer, Outreach, ServiceNow, Wingman, Zapier, Zendesk | Motorola, WeWork | Financial Services, SLED, Tech, Startup | Not Ranked | | GET PRICING |
 | Boston, MA | 800 | Salesforce, Bullhorn, MSFT Dynamics, ServiceNow, Okta | CareerBuilder, Waste Management | Recruitment, Retail, Technology | Not Ranked | | GET PRICING |
 | Campbell, CA | 1500 | Salesforce, Hubspot, Microsoft Dynamics, ServiceNow, SugarCRM, Netsuite, Zoho, Zendesk | Allstate, Foot Locker, Regus | Healthcare, Manufacturing, Retail | Challengers |  | GET PRICING |
What Are Contact Center VoIP Services?
Contact center VoIP services are designed to take the place of older, outdated, and expensive traditional call center phone systems. VoIP systems are far more flexible and customizable than other systems and they’re available at a fraction of the cost. If you are interested in bringing your contact center into the present, contact CompareHostedVoIP.com today. We can provide you with a free quote based on the needs of your contact center.
In addition to more affordable phone service, VoIP offers potentially hundreds of other features that will streamline your business, including:
Advanced Routing Options
Automated Support Options
Call Recording
Powerful Reporting Features
Benefits of VoIP software
Benefits transitioning from on-premise legacy phone systems to cloud communication and collaboration software could not only yield cost savings, but increased revenue from improved workforce productivity and customer service.
1. Built In Redundancy
Inherently built upon a foundation of network redundancy and reliability, in the highly unlikely event of a data center issue such as loss of internet connectivity or power, your service will be covered by another data center, allowing for nearly seamless continuity of service.
2. Security
The leading UCaaS providers use world-class data centers with multiple layers of security and the required redundancy to make businesses feel confident their data is safe. Additional security features have become attractive for various verticals that have to adhere to specific compliance regulations, such as HIPPA, PCI and GDPR.
3. Flexibility/scalability
Unlike on-premises solutions, UCaaS is flexible and scalable, giving businesses the option of adding or subtracting users and expanding or cutting options and capabilities as needed. And because it’s a software as a service (SaaS) model, scaling up or down doesn’t require a huge investment of money or resources.
4. Reduced IT workloads/decreased maintenance
An internal IT team doesn’t need to manage time-consuming updates or security patches, which are administered by the provider, thus reducing the demand on internal IT departments.
5. Collaboration
Companies of all seizes are employing mobile and remote workforces, which have made real-time collaboration a must-have. With easy out-of-the-box collaboration tools as well as the ability to integrate a variety of other collaboration services, UCaaS offers a compelling and affordable solution.
6. Mobility
Today, business isn’t defined by 9 to 5 office work. People want to be able to work wherever and whenever they need to, meaning mobile integration is essential. UCaaS-native mobile integration provides advanced business calling features across multiple devices, such as softphones, as well as the ability for desk and mobile phones to ring—all simultaneously.
7. Open API
UCaaS doesn’t have to be a standalone product. The open API environment allows companies to integrate other software solutions, such as Office 365, Dropbox and Skype for Business into their UCaaS platform.
Customizable Technology That Moves With You
Efficiency is one of the most important parts of any business, and perhaps it is even more important for a contact center than it is for other kinds of businesses. Your customers’ continued satisfaction is, in many cases, tied almost directly to the contact they have with your contact center. In order to ensure that every one of your customers is being helped as quickly and as effectively as possible, you need technology that can help sort them to the proper point of contact, help them access the support they need, and do it quickly. VoIP phone services help accomplish that and help you track statistics in order to further streamline your contact center procedures.
WHY DO YOU NEED IT?
Why Switching Over to a VoIP Service System for Your Contact Center Makes Sense.
The technology that powers the best VoIP systems makes everything faster. When speed is of paramount importance (which is always), the ability to adapt as new needs arise is what separates you from others in your industry. If you’re ready to outfit your small or medium business or enterprise call center with the latest VoIP systems, contact CompareHostedVoIP.com for a customized quote now.
How Your Business Contact Center Can Benefit From VoIP Services
- Save money. Instead of having to get new landline options set up, you can use your business’s existing internet service for phone calls.
- Be more efficient. With the most advanced features, it is easy to eliminate redundancies and help your customers get the help they need.
- Train your team better. Call recording allows you to monitor and replay calls to find other ways to serve your customers.
- Scale as needed. Unlike landline phones, it is fast and easy to add or remove lines as your workforce grows or shrinks.
Save Money on the Contact Center VoIP System Your Business Needs
COMPAREHOSTEDVoIP.COM CAN HELP
CompareHostedVoIP.com has more than 15 years of experience helping businesses find the most technologically advanced VoIP solutions for businesses of all sizes. When your business needs to adapt quickly, contact us to find out how we can find or build a VoIP solution to keep your business ahead of the pack.
OVERCOME POTENTIAL CHALLENGES TODAY
Don’t wait until your contact center’s phone system becomes a problem to learn about the benefits of VoIP — get in touch with the experts at CompareHostedVoIP.com today to learn about how our customized solutions will meet your current needs while still providing opportunities for growth.
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